Frequently Asked Questions
Product
When should I drink NACL+?
Any time you need fast hydration — first thing in the morning, before or after a workout, while traveling, or on hot days. One stick a day covers a normal day; active days can take a second.
Why Celtic and Himalayan salt?
They're unrefined mineral salts, so the sodium arrives with trace minerals still in it instead of being stripped down to plain table salt. It's the same reason we add magnesium glycinate rather than a cheaper, harsher magnesium form.
Why a stick instead of an effervescent tablet?
A stick is just the mineral blend — nothing has to be added to make it fizz or dissolve. It also mixes in cold water in seconds and travels flat in a pocket or bag, so it's ready whenever you are.
Is 800mg of sodium too much?
NACL+ contains 800mg of sodium per stick. For reference, the FDA recommends staying under 2,300mg of sodium per day for the general population, so one stick is about 35% of that. If you prefer a lighter taste or a lower concentration, mix it with more water, up to 16 fl oz.
Does NACL+ contain sugar?
No. Each stick has 0g total sugars and 0g added sugars. NACL+ is sweetened with stevia.
How much water should I mix it with?
We recommend mixing each stick with 8–16 fl oz of water, depending on your taste and needs.
Is NACL+ a medical product?
No. NACL+ is a dietary supplement, not a medical or health product. It's not intended to diagnose, treat, cure or prevent any disease, and these statements haven't been evaluated by the FDA. If you have a medical condition, are pregnant or nursing, or take medication, talk to your doctor before use.
Subscription
How does Subscribe & Save work?
Subscribe & Save gives you 5% off one box, or 10% off when you subscribe to 2 or more boxes of the same flavor — plus free shipping on every order in the U.S. Choose to receive it every month or every 2 months, and cancel anytime from your account.
Can I cancel anytime?
Yes. Cancel online anytime from your account, no call or email needed.
Can I change flavors?
Yes. Change your flavor from your account, anytime before your next renewal.
When am I charged?
You're charged on the same date each cycle, starting from your first order. We email you a reminder before each renewal. To skip, change or cancel, do it at least 24 hours before your next charge.
Can I skip a month?
Yes. Skip a delivery from your account.
Shipping & Returns
How fast do you ship?
Orders ship with USPS or UPS, and the estimated delivery date for your address is shown at checkout. Express delivery is also available at checkout.
Is shipping free?
Every subscription order ships free (Standard shipping). One-time orders ship free from $45 (2 boxes or the Bundle); a single box ships for $6.99 ($7.99 to Alaska and Hawaii). Express shipping is $13.99, and free on one-time orders of $100 or more. To Alaska and Hawaii, Express is $34.99.
Do you ship outside the US?
No. NACL+ ships to the 50 U.S. states and Washington, D.C. only. We don't ship to U.S. territories (such as Puerto Rico or Guam), P.O. boxes or military addresses (APO/FPO/DPO).
How does the 30-day guarantee work?
Any unopened box can be refunded within 30 days of delivery, on one-time and subscription orders. Email us your order number and a photo of the box, no need to send it back. If your order arrives damaged or wrong, tell us within 7 days and choose a replacement or a refund.
How do I track my order?
Use the tracking link in your shipping confirmation email, or log in to your account to see your orders.